Terms of Service

Last Updated: April 2026

Welcome to dontpanicshoes.com, operated by Don't Panic Shoes ("we," "us," "our"). By using this website or placing an order, you agree to the terms below. If you do not agree, please do not use the site.

We may update these terms from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the site after a change constitutes acceptance.

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Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to make a purchase. If you are under 18, you may browse the site with the supervision and consent of a parent or guardian.

Your Account and Orders

When you place an order, you agree to provide accurate and complete information — including your name, shipping address, email, and payment details — and to update that information if it changes. We process payments securely through Shopify Payments; your credit and debit card data is encrypted in transit and is never stored on our servers.

We reserve the right to limit, cancel, or refuse any order at our discretion, including orders that appear to be placed by resellers or that contain inaccurate information. If we cancel an order, we will notify you and issue a full refund to your original payment method.

Products, Pricing, and Availability

We work hard to display accurate product images, descriptions, and prices. That said, monitor settings can affect how colors appear, and we occasionally make errors. We reserve the right to correct any inaccuracy in pricing or product information and to cancel orders placed at an incorrect price, with a full refund issued promptly.

All products are subject to availability. We may discontinue or limit the quantity of any product at any time without notice.

Intellectual Property

All content on this site — including text, images, logos, page design, and product photography — is the property of Don't Panic Shoes or our licensors and is protected by U.S. and international copyright and trademark law. You may not copy, reproduce, distribute, or create derivative works from any part of this site without our prior written permission.

How You May (and May Not) Use This Site

You agree to use dontpanicshoes.com only for lawful purposes. You may not use the site or any of its content to violate any applicable law or regulation, infringe on the intellectual property or privacy rights of others, transmit viruses, malware, or any harmful code, harass, abuse, or discriminate against any person, attempt to interfere with the site's security or functionality, or collect personal information about other users. We reserve the right to suspend or terminate your access if you violate any of these terms.

Third-Party Services and Links

Our site may contain links to third-party websites or use third-party tools and services (such as payment processors and analytics providers). These are provided for your convenience, and we do not control or endorse their content or practices. Your use of any third-party service is at your own risk and subject to that party's own terms and policies.

User-Submitted Content

If you submit a product review, comment, suggestion, or any other content, you grant Don't Panic Shoes a non-exclusive, royalty-free, perpetual right to use, reproduce, edit, and display that content in any medium. You are responsible for ensuring that anything you submit does not violate the rights of any third party and does not contain unlawful, defamatory, or harmful material.

Privacy

Your personal information is handled in accordance with our Privacy Policy, which is incorporated into these terms by reference.

Returns, Exchanges, and Refunds

Our Returns and Exchanges Policy governs all returns, exchanges, and refunds. By placing an order, you agree to the terms of that policy.

Disclaimer of Warranties

This site and all products and services are provided "as is" and "as available." We make no warranties, express or implied, regarding merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the site will be uninterrupted, error-free, or secure at all times.

Limitation of Liability

To the fullest extent permitted by law, Don't Panic Shoes — including our owners, employees, affiliates, and suppliers — shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from your use of the site or any product purchased through it, regardless of the theory of liability. Our total liability for any claim related to a purchase shall not exceed the amount you paid for the item in question.

Indemnification

You agree to indemnify and hold harmless Don't Panic Shoes and our affiliates, employees, and suppliers from any claims, losses, or expenses (including reasonable attorneys' fees) arising out of your breach of these terms or your violation of any law or third-party right.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

Termination

These terms remain in effect until terminated. You may stop using the site at any time. We may suspend or terminate your access at any time, for any reason, without notice.

Governing Law

These terms are governed by the laws of the State of New York and the United States of America, without regard to conflict-of-law principles. Any dispute arising under these terms shall be resolved in the state or federal courts located in Queens County, New York.

Entire Agreement

These terms, together with our Privacy Policy and Returns and Exchanges Policy, constitute the entire agreement between you and Don't Panic Shoes regarding your use of the site.

Contact

If you have questions about these terms, reach out to us.

Email: support@dontpanicshoes.com Text: (929) 244-3681 Address: Don't Panic Shoes, 168-24 Jamaica Avenue, Jamaica, NY 11432