Free Shipping on all orders in the US and Discounted International Shipping Options Use DP15 for 15% off on orders of 3 and more

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Customer Service

Customer Service

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.


SHIPPING TIMES AND COSTS
  • Free Shipping within 1 to 7 business days
  • Next-day and Express delivery options also available
  • See the delivery FAQs for details on shipping methods, costs and delivery times

PAYMENT METHODS

We accept the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
  • Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

EXCHANGES, RETURNS AND REFUNDS

Items returned within 30 days of their original shipment date in the exact same condition as received will be eligible for a refund or store credit (minus any applicable fees). Refunds will be charged back to the original form of payment used for purchase.