About Us

👞 About Don’t Panic Shoes

Where Community, Quality & Legacy Meet

A Legacy Rooted in Queens, Built on Trust

For more than 30 years, Don’t Panic Shoes has been a family-owned cornerstone of the Queens, New York community. From our earliest days on Jamaica Avenue to today, one thing has never changed:

👉 Our mission is simple — serve every customer like family.

We’ve outfitted generations of New Yorkers with premium footwear and apparel, growing alongside the very community that shaped us. For us, shoes are more than products — they’re part of life stories, milestones, and memories.

We don’t just sell shoes. We build relationships.

Why Customers Keep Coming Back

🫶 Genuine, Personal Customer Care

At Don’t Panic Shoes, you’re never just a transaction. You’re part of our extended family.

  • Need sizing advice? We’ll walk you through it.

  • Looking for the perfect style? We’ll help you find it.

  • Run into an issue? We’ll resolve it quickly and personally.

Every call, text, or email connects you to a real person who cares. No bots. No runaround. Just the kind of service that used to be standard — delivered with modern convenience.

👟 Curated Footwear & Fashion for Every Lifestyle

We hand-select every style and brand we carry. Our collection spans:

  • Everyday essentials

  • Professional polish

  • Weekend casual

  • Statement pieces

Whether you want comfort, performance, or fashion (or all three), we’ve got the right fit waiting for you. We don’t chase every trend — we curate what matters for real people’s lives.

🛒 Seamless, Stress-Free Shopping

Shopping with us should feel easy and rewarding:

  • In-store or online — shop where it’s convenient for you.

  • Flexible payments — including installment options.

  • Fast shipping & responsive support — so you’re never left waiting.

No pressure. No panic. Just a smooth path to your next favorite pair.

What We Stand For

At Don’t Panic Shoes, our values are clear — and we live them daily:

  • Integrity: We do what’s right, not just what’s easy.

  • Excellence: Only the best products, service, and experience will do.

  • Family: Every customer is treated with respect, care, and warmth.

  • Community: We give back to the place that gave us our start.

When you shop with us, you’re supporting a local business that cares deeply about its customers and community.

Our Promise to You

  • Honest service — never sales pressure.

  • Top-quality selection — never second best.

  • A real relationship — never just an order number.

Whether it’s your first visit or your fiftieth, we’re honored to have you with us.

Thank you for choosing Don’t Panic Shoes — where comfort meets style, and customers become family.

📍 Get in Touch

Store Address:
164-09 Jamaica Ave, Queens, NY 11432

Email:
📧 support@dontpanicshoes.com

Phone/Text:
📞 (929) 244-3681

We’re here whenever you need us.